Privacy Policy

 

Our Shipping Policy

By purchasing from Chantè you acknowledge you are responsible for your package once it is shipped and provided with a tracking number. In the rare event your package has been lost or stolen , we are not responsible for lost or stolen packages. We will not provide a refund , unless your items are faulty or incorrect . Please note some items may be shipped separately. In the case you have not received an update on your package  or your items are faulty , please contact us via our email info@chante.us and someone will get back to you within 48 – 72 Hours. Incomplete Address Returns and orders that are returned to us due Incomplete/incorrect address are issued a store gift card or store credit .

 

Payment Processing & Shipping  : 

Chantè Accepts : VISA , MasterCard , American Express , Discover , JCB , DinersClub , ShopPay , Apple Pay , & Google Pay . Please allow 5 – 7 business days for payments to process , your package will be shipped once your payment is processed.

 

Delivery Times & Arrival: 

Chantè is a small team of people fulfilling orders. Although we have many products in – shop shipping times may vary and MAY EXTEND sometimes due to availability of merchandise or because of our partnered vendors . Orders are not shipped on weekends or holidays , we ship with various delivery services , including USPS . Our products typical arrive within two weeks , as there may be delays due to external circumstances happening . Delivery time includes payment processing time & standard delivery time .

 

If you have any further questions about your order please email us at

info@chante.us