Our Shipping Policy
By purchasing from Chantè you acknowledge you are responsible for your package once it is shipped and provided with a tracking number. In the rare event your package has been lost or stolen , we are not responsible for lost or stolen packages. We will not provide a refund , unless your items are faulty or incorrect . Please note some items may be shipped separately. In the case you have not received an update on your package or your items are faulty , please contact us via our email info@chante.us
Payment Processing & Shipping :
Chantè Accepts : VISA , MasterCard , American Express , Discover , JCB , DinersClub , ShopPay , Apple Pay , & Google Pay . Please allow 5 – 7 business days for payments to process , your package will be shipped once your payment is processed.
Delivery Times & Arrival:
Chantè is a small team of people fulfilling orders. Although we have many products in – shop shipping times may vary and MAY EXTEND sometimes due to availability of merchandise or because of our partnered vendors . Orders are not shipped on weekends or holidays , we ship with various delivery services , including USPS . Our products typical arrive within two weeks , as there may be delays due to external circumstances happening . Delivery time includes payment processing time & standard delivery time .
If you have any further questions about your order please email us at